About Us

Palawan Pawnshop is now considered to be one of the most reliable, fastest-growing and leading pawnshops in the Philippines. Its first branch, owned and operated by spouses Mr. Bobby and Mrs. Angelita Castro formally opened in Puerto Princesa City on August 17, 1985.


Originally established as a business offering only pawn brokering, we have expanded our services to include money remittance known as Palawan Express Pera Padala. Today, after more than 30 years in the industry, we offer our loyal customers other products and services such as international money remittance, foreign currency exchange, e-loading, bills payment and accident insurance in all our branches in cities, municipalities and remote towns nationwide.


The Palawan Pawnshop Services (PPS) group of companies operates the Palawan Pawnshop and Palawan Express Pera padala chain in the Philippines.

Our Vision

To be the customers’ choice and become the leading pawnshop and money remittance center in the Philippines

Our Mission

  • To provide our customers with the best products possible without compromising sustainability and profitability

  • To remain true to our commitment that our customers’ pledged possessions are secure

  • To commit that our money remittance is truly Mura, Mabilis, Walang Kuskos-balungos

  • To share our success with our associates and provide them opportunities for career growth in an environment built on openness, trust and integrity

  • To give back to the community part of our blessings in practice of our corporate social responsibility with emphasis on education, sports development and environmental protection

Corporate Social Responsibility

  • Palawan Pawnshop's advocacies stem from a belief of strength from health – a healthy mind, a healthy body and a healthy planet.  We believe that supporting these can transform lives – and our world.  We share our blessings with our employees and the communities we serve, focusing on Education, Sports and Environmental Protection

  • EDUCATION: In 1997, we established the Palawan Pawnshop Scholarship Program at Palawan State University for excellent high school graduates who otherwise do not have the finances to attend college.  We have awarded scholarships and hired  associates. In 2015 we added Western Philippines University to our recipients and in 2016 will award 60 scholarships there.  We also promote an "Adopt A School" program at our local branches to support elementary education.

  • SPORTS: In 2012, we began the Palawan Pawnshop Regional Age Group, which has expanded to legs in the different cities and provinces in the country.  It is managed by tennis pro Bobby Mangunay, partnered with Slazenger and is promoted on its own website www.palawanpawnshoptennis.com.

  • ENVIRONMENT: Palawan Pawnshop began on an island judged to be "the #1 Island in the World". Located in the Coral Triangle of biodiversity, Palawan is blessed with abundance and beauty.  But, without stewardship of our environment, it will degrade.  It is our duty to protect what we have been given, and Palawan Pawnshop affords each of our 36 Areas funding to act on this duty.

Guiding Principles

  • Offer to the public products and services that are better than those of our competitors

  • Guarantee our customers the greatest customer experience.

  • Promote a culture of honesty, fair play and compassion in all our corporate transactions

  • Take care of our associates and treat them as family

  • Consistently develop and fully utilize integrated and new technology

Milestones

  1. August 17, 1985

    Palawan Pawnshop was established in Puerto Princesa City. The first branch is located along the city’s main road, Rizal Avenue.

  2. 1993

    We started computerizing our operations further ensuring the public of fast, accurate and reliable service.

  3. 1997

    The management established Farwest Lending Investor (FLI) now Farwest Lending Investors Development, Inc., a business affiliate of Palawan Pawnshop, significantly supported the company’s expansion program.

  4. 1998

    • The Head Office was transferred to Palawan Pawnshop Building at 170 Rizal Avenue, Puerto Princesa City.

    • We expanded our operations in Negros Occidental opening 3 branches in Victorias, Silay and Cadiz.

    • Palawan Pawnshop Scholarship Program started.
  5. 2000

    We published the first issue of our official newsletter, then yet unnamed. Now known as Balitang 24K, the paper publishes interesting developments about the company.

  6. 2003

    Palawan Pawnshop started Palawan Express Pera Padala, a domestic money remittance business, with initial operations between Puerto Princesa and Cuyo in Palawan.

  7. 2004

    • Officially launched Palawan Express Pera Padala in all of our branches, delivering cheap, fast and reliable money transfer service to the public.

    • Entered into business partnerships to expand our remittance network in Luzon. We now have over 1,000 agent partners carrying Palawan Express.

    • We opened our 1st branch in Metro Manila, the Palawan Pawnshop – España.
  8. 2005

    • We began sending text notifications to pawners as an added service.

    • Expansion extended in Cebu province. We opened our first 3 branches in Cebu; Manduae, Lapulapu and Fuente Osmeña.
  9. 2008

    • Palawan Pawnshop launched the Customers’ Choice Package and offered the public tiered loans with terms 1-11 days, 12-22 days, 23-33 days, with effective monthly interest of 2.73%. This was a pioneering move that dramatically changed the competitive landscape of the pawnshop industry.

    • We acquired and deployed our first ronda cab in Iloilo Area for grassroots advertising and promotional activities.
  10. 2009

    We began our automated system of notifying/ reminding our pawners via text broadcast.

  11. 2010

    • 2010 marked the silver year of Palawan Pawnshop and had grown to 566 branches all over the country.

    • Palawan Pawnshop Academy was established, heeding the growing need for continuous training and development for associates.

    • Started to venture into foreign exchange business which piloted in selected branches in Metro Manila.
  12. 2011

    • A new Palawan Express Pera Padala program was launched to address the increasing volume of remittance transactions.

    • Budding on the staunch belief that its workforce are part of its big family and partners in the company’s continuing growth and success, employees are addressed as associates.

    • Making a big and bold move, branches began to operate 7 days a week
  13. 2012

    • Express Pera Padala was relaunched as Palawan Express Pera padala (PEPP) with a brand new logo.

    • We embarked on our first national TV advertising campaign.

    • The Company inaugurated the 5-story Cebu Regional Center in Mandaue City.

  14. 2013

    Changing the landscape of the remittance business, we ushered in the PPS myWallet Card – a remittance card, VISA card, ATM card and Suki card rolled into one.

  15. 2014

    • Our very own Suki card was introduced, fostering continued patronage among customers.

    • A celebration was held on March 29 at Skylight Convention Center as the number of PPS PEPP branches reached 1,000.

    • The company-owned Manila Regional Center became the new seat of PPS in Manila located in Makati City.

    • We partnered with UCPB Gen to offer microinsurance services in branches under the name PPS PEPP ProtekTODO.

    • After the airing of “Pasa-bilis”, we bought out new and exciting TV Ads dubbed as “Reyna ng Universe”, with Dionisia, “Mommy D” Pacquiao as endorser.

    • We forged to tie-up with the prestigious SM Group of Companies to make Palawan Express Pera Padala money remittances available in its malls nationwide./li>
  16. 2015

    • As with the previous years, we joined Cebu’s Sinulog Grand Festival. Palawan Pawnshop Palawan Express Pera Padala placed 3rd in the Float Category Contest among 45 other float registered contingents. The Sinulog Float was graced by our endorser, Mommy Dionisia Pacquiao.

    • We successfully established Bicol Region expansion.

    • The company began installing a Comprehensive Security Alarm System to branches in order to prevent and deter criminal activity.

    • Palawan Pawnshop celebrated 30th year of Exceptional Service. Had conducted a Takbo Palaweño Fun Run, Community Services and held a star-studded Bonggang Handog Pasasalamat Concert in Puerto Princesa City Coliseum.

    • After the airing of “Pasa-bilis”, we bought out new and exciting TV Ads dubbed as “Reyna ng Universe”, with Dionisia, “Mommy D” Pacquiao as endorser.

    • The company acquired Kuwartagram Visayas, Capital Pawnshop and VG Star Pawnshop operating in various parts in the Philippines. All branches has been integrated under Palawan Pawnshop management.

Office Directory

Palawan Pawnshop Head Office

Palawan Pawnshop Buiding, 170 Rizal Avenue, Brgy. Masikap, Puerto Princesa City, 5300

Tel. No. : (048) 434-8377 / (048)433-4110

Customer Service Hotline : (Globe) 0917-301-3868 / (Sun) 0932-850-8613 / (Smart) 0998-962-1869


VIEW MAP

Manila Regional Center


7263 J. Victor Street, Pio del Pilar, Makati City 1230

Customer Service Hotline : (Globe) 0917-301-3868 / (Sun) 0932-850-8613 / (Smart) 0998-962-1869


VIEW MAP

Cebu Regional Center


Palawan Pawnshop Building, S. B. Cabahug Street, Estancia Ibabao, Mandaue City 6014

Tel. No. : (032) 505-8927

Customer Service Hotline : (Globe) 0917-301-3868 / (Sun) 0932-850-8613 / (Smart) 0998-962-1869


VIEW MAP

Contact Us

SUBMIT