Palawan Pawnshop
About Us
Palawan Pawnshop is now considered to be one of the most reliable, fastest-growing and leading pawnshops in the Philippines. Its first branch, owned and operated by spouses Mr. Bobby and Mrs. Angelita Castro formally opened in Puerto Princesa City on August 17, 1985.
Originally established as a business offering only pawn brokering, we have expanded our services to include money remittance known as Palawan Express Pera Padala. Today, after more than 30 years in the industry, we offer our loyal customers other products and services such as international money remittance, foreign currency exchange, e-loading, bills payment and accident insurance in all our branches in cities, municipalities and remote towns nationwide.
The Palawan Pawnshop Services (PPS) group of companies operates the Palawan Pawnshop and Palawan Express Pera padala chain in the Philippines.
Our Vision
To be the customers’ choice and become the leading pawnshop and money remittance center in the Philippines
Our Mission
- To provide our customers with the best products possible without compromising sustainability and profitability
- To remain true to our commitment that our customers’ pledged possessions are secure
- To commit that our money remittance is truly Mura, Mabilis, Walang Kuskos-balungos
- To share our success with our associates and provide them opportunities for career growth in an environment built on openness, trust and integrity
- To give back to the community part of our blessings in practice of our corporate social responsibility with emphasis on education, sports development and environmental protection
- To achieve financial,operational,and strategic goals while maintaining compliance with all applicable laws,rules and regulations
Corporate Social Responsibility
- Palawan Pawnshop's advocacies stem from a belief of strength from health – a healthy mind, a healthy body and a healthy planet. We believe that supporting these can transform lives – and our world. We share our blessings with our employees and the communities we serve, focusing on Education, Sports and Environmental Protection
- EDUCATION: In 1997, we established the Palawan Pawnshop Scholarship Program at Palawan State University for excellent high school graduates who otherwise do not have the finances to attend college. We have awarded scholarships and hired associates. In 2015 we added Western Philippines University to our recipients and in 2016 will award 60 scholarships there. We also promote an "Adopt A School" program at our local branches to support elementary education.
- SPORTS: In 2012, we began the Palawan Pawnshop Regional Age Group, which has expanded to legs in the different cities and provinces in the country. It is managed by tennis pro Bobby Mangunay, partnered with Slazenger and is promoted on its own website www.palawanpawnshoptennis.com.
- ENVIRONMENT: Palawan Pawnshop began on an island judged to be "the #1 Island in the World". Located in the Coral Triangle of biodiversity, Palawan is blessed with abundance and beauty. But, without stewardship of our environment, it will degrade. It is our duty to protect what we have been given, and Palawan Pawnshop affords each of our 36 Areas funding to act on this duty.
Guiding Principles
- Offer to the public products and services that are better than those of our competitors
- Guarantee our customers the greatest customer experience.
- Promote a culture of honesty, fair play and compassion in all our corporate transactions
- Take care of our associates and treat them as family
- Consistently develop and fully utilize integrated and new technology
Milestones
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August 17, 1985
Palawan Pawnshop was established in Puerto Princesa City. The first branch is located along the city’s main road, Rizal Avenue.
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1993
We started computerizing our operations further ensuring the public of fast, accurate and reliable service.
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1997
The management established Farwest Lending Investor (FLI) now Farwest Lending Investors Development, Inc., a business affiliate of Palawan Pawnshop, significantly supported the company’s expansion program.
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1998
The Head Office was transferred to Palawan Pawnshop Building at 170 Rizal Avenue, Puerto Princesa City.
We expanded our operations in Negros Occidental opening 3 branches in Victorias, Silay and Cadiz.
Palawan Pawnshop Scholarship Program started.
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2000
We published the first issue of our official newsletter, then yet unnamed. Now known as Balitang 24K, the paper publishes interesting developments about the company.
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2003
Palawan Pawnshop started Palawan Express Pera Padala, a domestic money remittance business, with initial operations between Puerto Princesa and Cuyo in Palawan.
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2004
Officially launched Palawan Express Pera Padala in all of our branches, delivering cheap, fast and reliable money transfer service to the public.
Entered into business partnerships to expand our remittance network in Luzon. We now have over 1,000 agent partners carrying Palawan Express.
We opened our 1st branch in Metro Manila, the Palawan Pawnshop – España.
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2005
- We began sending text notifications to pawners as an added service.
- Expansion extended in Cebu province. We opened our first 3 branches in Cebu; Manduae, Lapulapu and Fuente Osmeña.
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2008
Palawan Pawnshop launched the Customers’ Choice Package and offered the public tiered loans with terms 1-11 days, 12-22 days, 23-33 days, with effective monthly interest of 2.73%. This was a pioneering move that dramatically changed the competitive landscape of the pawnshop industry.
We acquired and deployed our first ronda cab in Iloilo Area for grassroots advertising and promotional activities.
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2009
We began our automated system of notifying/ reminding our pawners via text broadcast.
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2010
2010 marked the silver year of Palawan Pawnshop and had grown to 566 branches all over the country.
Palawan Pawnshop Academy was established, heeding the growing need for continuous training and development for associates.
Started to venture into foreign exchange business which piloted in selected branches in Metro Manila.
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2011
A new Palawan Express Pera Padala program was launched to address the increasing volume of remittance transactions.
Budding on the staunch belief that its workforce are part of its big family and partners in the company’s continuing growth and success, employees are addressed as associates.
Making a big and bold move, branches began to operate 7 days a week
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2012
Express Pera Padala was relaunched as Palawan Express Pera padala (PEPP) with a brand new logo.
We embarked on our first national TV advertising campaign.
The Company inaugurated the 5-story Cebu Regional Center in Mandaue City.
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2013
Changing the landscape of the remittance business, we ushered in the PPS myWallet Card – a remittance card, VISA card, ATM card and Suki card rolled into one.
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2014
Our very own Suki card was introduced, fostering continued patronage among customers.
A celebration was held on March 29 at Skylight Convention Center as the number of PPS PEPP branches reached 1,000.
The company-owned Manila Regional Center became the new seat of PPS in Manila located in Makati City.
We partnered with UCPB Gen to offer microinsurance services in branches under the name PPS PEPP ProtekTODO.
After the airing of “Pasa-bilis”, we bought out new and exciting TV Ads dubbed as “Reyna ng Universe”, with Dionisia, “Mommy D” Pacquiao as endorser.
We forged to tie-up with the prestigious SM Group of Companies to make Palawan Express Pera Padala money remittances available in its malls nationwide.
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2015
As with the previous years, we joined Cebu’s Sinulog Grand Festival. Palawan Pawnshop Palawan Express Pera Padala placed 3rd in the Float Category Contest among 45 other float registered contingents. The Sinulog Float was graced by our endorser, Mommy Dionisia Pacquiao.
We successfully established Bicol Region expansion.
The company began installing a Comprehensive Security Alarm System to branches in order to prevent and deter criminal activity.
Palawan Pawnshop celebrated 30th year of Exceptional Service. Had conducted a Takbo Palaweño Fun Run, Community Services and held a star-studded Bonggang Handog Pasasalamat Concert in Puerto Princesa City Coliseum.
After the airing of “Pasa-bilis”, we bought out new and exciting TV Ads dubbed as “Reyna ng Universe”, with Dionisia, “Mommy D” Pacquiao as endorser.
The company acquired Kuwartagram Visayas, Capital Pawnshop and VG Star Pawnshop operating in various parts in the Philippines. All branches has been integrated under Palawan Pawnshop management.
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2016
PPS PEPP joined the five euphoric significant festivals in the Philippines namely:
January. Sinulog Festival in Cebu and Dinagyang Festival in Iloilo. Both activities attended by its brand ambassador, Mommy Dionisia Pacquiao.
August. Higalaay Festival in Cagayan de Oro where the first public appearance of Benjie Paras took place as PPS PEPP new brand ambassador.
September. Tuna Festival in General Santos City. Mommy D and Benjie Paras represented this event.
October. Masskara Festival in Bacolod. This was attended by Benjie Paras.
February 25. PPS PEPP launched the Smart Money Padala and Encashment in selected areas of Luzon where they operate.
July. PPS PEPP welcomed a new addition to the PPS Family in the person of Benjie Paras, as our new brand ambassador. A month after, we aired the new TV ads dubbed as “Super Hero” with Benjie Paras and Mommy Dionisia as endorser.
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2017
PPS PEPP joined five significant festivals in the Philippines namely:
January. Sinulog Festival in Cebu and Dinagyang in Iloilo. Both festivals were represented by its brand ambassadors, Mommy Dionisia and Benjie Paras.
August. PPS PEPP joined Kadayawan Festival Davao for the first time where they won 1st in the Float Small Category among 50 other float registered contingents.
September. Tuna Festival in General Santos City where PPS PEPP placed 1st in the Float Category.
October. MassKara Festival in Bacolod City. Andre Paras represented this event.
February. Celebrated the opening of PPS PEPP 2,000th regular branch located in Manila.
March. Launched the four (4) Customer’s Choice Packages for different pawning needs.
August. PPS PEPP celebrated its 32nd year of exceptional service. They had a blessing for the newly renovated Lilia Building located in San Pedro, Puerto Princesa City.