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mission-vision

Our Vision

To be the customers’ choice and become the leading money shop in the Philippines offering superior and advanced technology-assisted financial services

Our Mission

  • To provide our customers with the best products and services possible without compromising profitability and sustainability
  • To commit that the well-being of our customers is our foremost concern
  • To give back to the community part of our blessings in practice of our corporate social responsibility with emphasis on education, sports development and environmental protection
  • To be compliant with all applicable laws, rules and regulations in the conduct of business
  • To consistently develop, adapt and fully utilize integrated and new technology
  • To share our success with our associates and provide them opportunities for career growth in an environment built on our values
  • To promote our principles of love of country and the practice of good Filipino values

Values

  • Honesty and Integrity

    We pride ourselves in being truthful, righteous, trustworthy and knowledgeable in the conduct of our daily lives.

  • Fair Play

    We are fair in all we do. We do not take advantage of any one. We act above-board, transparentand straightforward.

  • Humility

    We are proud and grateful for the success we have achieved yet we remain humble and grounded.

  • Excellence and Competence

    We encourage novelty, support exceptional work and vigorously push to move up to the next level while reflecting the culture, histories and capabilities evolving over time. We keep raising our knowledge and skills beyond the already high standards to be responsive to changes.

  • Family Spirit and Concern for the Company

    We strive to foster lasting relationships among associates and business partners towards the shared goal of attaining our vision. We help each other and find strength in one another.

  • Commitment and Passion

    We work with total commitment, utmost dedication and unwavering passion to succeed.

  • Compassion

    We show sympathy and kindness towards difficult situation of our customers.

Milestone

1985

Palawan Pawnshop was established in Puerto Princesa City. The first branch is located along the city’s main road, Rizal Avenue.

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1993

We started computerizing our operations further ensuring the public of fast, accurate and reliable service.

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1997

The management established Farwest Lending Investor (FLI) now Farwest Lending Investors Development, Inc., a business affiliate of Palawan Pawnshop, significantly supported the company’s expansion program.

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1998

The Head Office was transferred to Palawan Pawnshop Building at 170 Rizal Avenue, Puerto Princesa City. We expanded our operations in Negros Occidental opening 3 branches in Victorias, Silay and Cadiz. Palawan Pawnshop Scholarship Program started.

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2000

We published the first issue of our official newsletter, then yet unnamed. Now known as Balitang 24K, the paper publishes interesting developments about the company.

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2003

Palawan Pawnshop started Palawan Express Pera Padala, a domestic money remittance business, with initial operations between Puerto Princesa and Cuyo in Palawan.

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2004

Officially launched Palawan Express Pera Padala in all of our branches, delivering cheap, fast and reliable money transfer service to the public. Entered into business partnerships to expand our remittance network in Luzon. We now have over 1,000 agent partners carrying Palawan Express. We opened our 1st branch in Metro Manila, the Palawan Pawnshop – España.

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2008

Palawan Pawnshop launched the Customers’ Choice Package and offered the public tiered loans with terms 1-11 days, 12-22 days, 23-33 days, with effective monthly interest of 2.73%. This was a pioneering move that dramatically changed the competitive landscape of the pawnshop industry. We acquired and deployed our first ronda cab in Iloilo Area for grassroots advertising and promotional activities.

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2009

We began our automated system of notifying/ reminding our pawners via text broadcast.

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2010

2010 marked the silver year of Palawan Pawnshop and had grown to 566 branches all over the country. Palawan Pawnshop Academy was established, heeding the growing need for continuous training and development for associates. Started to venture into foreign exchange business which piloted in selected branches in Metro Manila.

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2011

A new Palawan Express Pera Padala program was launched to address the increasing volume of remittance transactions. Budding on the staunch belief that its workforce are part of its big family and partners in the company’s continuing growth and success, employees are addressed as associates. Making a big and bold move, branches began to operate 7 days a week

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2012

Express Pera Padala was relaunched as Palawan Express Pera padala (PEPP) with a brand new logo. We embarked on our first national TV advertising campaign. The Company inaugurated the 5-story Cebu Regional Center in Mandaue City.

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2013

Changing the landscape of the remittance business, we ushered in the PPS myWallet Card – a remittance card, VISA card, ATM card and Suki card rolled into one.

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2014

Our very own Suki card was introduced, fostering continued patronage among customers. A celebration was held on March 29 at Skylight Convention Center as the number of PPS PEPP branches reached 1,000. The company-owned Manila Regional Center became the new seat of PPS in Manila located in Makati City. We partnered with UCPB Gen to offer microinsurance services in branches under the name PPS PEPP ProtekTODO. After the airing of “Pasa-bilis”, we bought out new and exciting TV Ads dubbed as “Reyna ng Universe”, with Dionisia, “Mommy D” Pacquiao as endorser. We forged to tie-up with the prestigious SM Group of Companies to make Palawan Express Pera Padala money remittances available in its malls nationwide.

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2015

As with the previous years, we joined Cebu’s Sinulog Grand Festival. Palawan Pawnshop Palawan Express Pera Padala placed 3rd in the Float Category Contest among 45 other float registered contingents. The Sinulog Float was graced by our endorser, Mommy Dionisia Pacquiao. We successfully established Bicol Region expansion. The company began installing a Comprehensive Security Alarm System to branches in order to prevent and deter criminal activity. Palawan Pawnshop celebrated 30th year of Exceptional Service. Had conducted a Takbo Palaweño Fun Run, Community Services and held a star-studded Bonggang Handog Pasasalamat Concert in Puerto Princesa City Coliseum. The company acquired Kuwartagram Visayas, Capital Pawnshop and VG Star Pawnshop operating in various parts in the Philippines. All branches has been integrated under Palawan Pawnshop management.

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2016

We joined the 5 "Euphoric" major festivals in the Philippines namely: January. Sinulog Festival in Cebu and Dinagyang in Iloilo. Both activities were attended by our brand ambassador, Mommy Dionisia Pacquiao. August. Higalaay Festival in Cagayan de Oro where the first public appearance of Benjie Paras took place as our new brand ambassador. September. Tuna Festival in General Santos City. Mommy D and Benjie Paras represented this event. October. Masskara Festival in Bacolod. This was attended by Benjie Paras. We launched the Smart Money Padala and encashment in selected Areas of Luzon where we operate Welcomed a new addition to the Palawan Pawnshop Family in the person of Benjie Paras, as our new brand ambassador. A month after, we aired the new TV ads dubbed as “Super Hero” with Benjie Paras and Mommy Dionisia as endorser.

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2017

January. Sinulog Festival in Cebu and Dinagyang in Iloilo. Both festivals were represented by its brand ambassadors, Mommy Dionisia and Benjie Paras. August. Joined Kadayawan Festival Davao for the first time where we won 1st in the Float Small Category among 50 other float registered contingents. September. Tuna Festival in General Santos City where we placed 1st in the Float Category. October. MassKara Festival in Bacolod City. Andre Paras represented this event. Celebrated the opening of Palawan Pawnshop - Palawan Express Pera Padala's 2,000th regular branch located in Manila. Launched the four (4) Customer's Choice Packages for different pawning needs. Palawan Pawnshop - Palawan Express Pera Padala celebrated its 32nd year of exceptional service. We had a blessing for the newly renovated Lilia Building located in San Pedro, Puerto Princesa City.

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2018

Palawan Express Pera Padala launched its remittance partnership with Robinsons and 7 - Eleven, respectively. Andre Paras came as a new addition to the Palawan Pawnshop - Palawan Express Pera Padala Brand Ambassador. Implemented the Computerized Accounting System. Launched the book entitled "An Entrepreneur's Journey" by our President and CEO Bobby L. Castro.

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2019

July. Opening and blessing of the New Palawan Pawnshop Head Office Building in Puerto Princesa City, Palawan. August. Inaguration of the New Palawan Pawnshop Head Office Building in Puerto Princesa City, Palawan. Introduced the newest ProtekTODO Insurance Policy as Sulit Singko, for all Remittances (Domestic & International), Pawn, Foreign Currency Exchange and other services at the branch. November. Inauguration of Davao Regional Center December. Marked the 3000th Palawan Pawnshop branch at Tabuk City in Kalinga.

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2020

April. Launched the BPI to Cash Remittance Service. May. Launched of Palawan Express Online Padala August. Celebrating Palawan Pawnshop - Palawan Express Pera Padala's 35th Year Anniversary.  September. Launching of Palawan Pawnshop Online Jewelry on Facebook.  

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