Update and Upgrade Your Customer Records Promo

Promo Mechanics: 

PROMO DURATION:  April 1 to July 31, 2025

PROMO COVERAGE: Nationwide

PROMO SPECIFICATIONS:

The Update & Upgrade Your Customer Records Promo will run from April 1 to July 31, 2025. During the promo period, all existing Palawan customers who updated their customer records and upgraded their PalawanPay to verified, will earn one (1) e-raffle entry. Within the duration of the promo, all qualified customers will have a chance to win prizes stated below:

WHO ARE QUALIFIED TO PARTICIPATE

The promo is open to:

1. All Palawan customers residing in and out the Philippines, 18 years old and above are eligible to join.
2. All Palawan customers who will be able to:
• Update and upgrade their customer records and PalawanPay accounts

• For existing customers only > Update & Upgrade Your Customer Records to our branch
• Name, Birthday, Mobile Number, Email, and all required information with valid ID
• Download and Upgrade their PalawanPay account to verified

Employees of Palawan Group of Companies advertising agency and participating outlets including their relatives up to second degree of consanguinity or affinity are disqualified from joining the promotion.

DEADLINE OF SUBMISSION OF ENTRIES (DATE & TIME)

April 30, 2025, 11:59 PM (Covering entries from April 1- April 30, 2025)

May 31, 2025, 11:59 PM (Covering entries from May 1 – May 31, 2025)

June 30, 2025, 11:59 PM (Covering entries from June 1 – June 30, 2025)

July 31, 2025, 11:59 PM (Covering entries from July 1 – July 31, 2025)

DETERMINATION OF WINNER

Each month, one (1) winner of 1g of gold bar and 20 winners of 500 PalawanPay credits will be electronically selected at the Palawan Pawnshop Head Office Building, following the schedules below. A representative from the DTI will be invited to observe the raffle draw.

1st Draw: May 9, 2025, 2:00 PM

2nd Draw: June 6, 2025, 2:00 PM

3rd Draw: July 8, 2025, 2:00 PM

4th Draw: August 8, 2025, 2:00 PM

Raffle Draw

1. An internal program randomizer will be used to draw the winners under a DTI representative's supervision. A customer can only win once and one prize during the promo duration.
2. In case a customer’s name is drawn multiple times, he or she will get the prize of a higher value. Prizes will be disbursed as is and not as cash. The prize is non-transferable.
3. Order of Raffle
   
   1g of Gold Bar (1)
   500 PalawanPay Credits (20)

PRIZES

• Claiming of prize is until 60 days from receipt of written notice from the PalawanPay representative. Failure to claim prizes within the said days will be forfeited with prior DTI approval.
• Registration of prize, insurances, shipping costs, and other expenses in claiming the prize, will be borne by Palawan Group of Companies.

WINNERS

• All winners of the raffle will be announced on PalawanPay’s social media pages (Facebook). All winners will be notified via text message and registered mail by the PalawanPay officer.
• All winners will receive prizes tax free. The Palawan brand will pay tax for prizes exceeding P10,000.00.
• All winners may claim their tangible prize at the nearest Palawan Express branch. To claim the prize, winners must present a valid ID and text notification.

TERMS AND CONDITIONS

1. Palawan Group of Companies reserves the right to repurpose posted content related to this for promotional purposes.
2. Each winner shall allow PalawanPay to use his/her name or picture in its marketing communication materials.

DATA COLLECTION

An internal program randomizer will be used to draw the winners under a DTI representative's supervision. Entries will be taken from the transactional log data from PalawanPay’s system. Customers who will meet the set criteria will be included in the pool of entries.

PROMO ANNOUNCEMENT

Announcements/collateral bearing the important promo details will be posted in PalawanPay social media pages, official website and PalawanPay app.

Per DTI Fair Trade Permit No. FTEB-218531 Series of 2025